By the end you will know which details to enter, what gets checked, and how to fix a sign-up that stalls without starting again.
Your first deposit earns a 125% match up to A$1,550, with 43× wagering and 44 days to meet the requirement.
More infoReceive 75 free spins on deposit, released at 18 spins per day over 9 days, subject to 43× wagering.
ActivateClaim 17% cashback on weekly net losses, credited automatically with no additional wagering requirement.
EnableRichard Casino keeps the form short on purpose, so nothing slows your first evening.
Evening on the phone, morning on the laptop. The green tick beside your name on the profile page means one account now follows you from the phone in your pocket to the laptop on the kitchen table. Nothing needs installing twice: you sign in with the same e-mail and password wherever you are, and your balance, favourite games and limits travel with it. Only one account is allowed per person, so a second attempt under another e-mail will be closed. If a family member shares the device, sign out properly rather than letting two people play from one login.
Five items cover almost every stop, so gather them before the form opens.
When does the welcome offer arrive?. A deposit button sits at the top of the lobby as soon as you sign in. The smallest amount you can add is A$19, and the welcome offer follows registration by itself. Documents are the slow part: proof of identity, proof of address and payment method confirmation can be asked for at any point, as the Malta Gaming Authority licence (MGA/B2C/973/2007) requires, and the check usually takes up to 36 hours. Sending them early means your first withdrawal does not wait. Limits and self-exclusion tools can be switched on from day one, before any deposit.
Before sharing a screen, after signing out. A padlock in the address bar marks the pages where your details travel under 256-bit SSL encryption. Treat the password you chose at sign-up as the key to your money: keep it to yourself, and never share a screen while a cashier page is open. If you forget it, the sign-in screen offers a reset link that goes only to the e-mail address on the account, so keep that inbox current. Change the password if a shared computer remembered it, and sign out on borrowed devices.
Full articleHaving read the six rows below, you will know whether an account is within reach today.
Our team would rather fix the first account than watch you start a second one.
Live chat, e-mail and phone all reach the Richard Casino team, and someone is there 24 hours a day, seven days a week. Write to [email protected] or call +61 2 5585 5135 whenever the sign-up stops.
A chat window answers fastest for a stuck field or a missing confirmation message; have your e-mail address and a screenshot of the error ready.
E-mail suits a longer story: attach the message you saw, the address you registered with, and any documents already checked, so one reply can settle it.
Before any message, have your sign-up e-mail, the date of birth on the form and the exact wording on screen ready; a round of questions is saved.
Our Malta Gaming Authority licence obliges us to confirm who holds each account, so three documents are reviewed, usually within thirty-six hours of sending.
The desk stays open all day, so nothing here waits until morning.
We use cookies to ensure the site works properly and to improve your experience. By continuing to use Richard Casino, you agree to our cookie policy.